Fix internet connection

The EVOTAG relies on a stable internet connection. An unstable internet connection will result in "lag" like experiences, both for you and the play...
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App feedback

We love feedback 🙏❤️ Both good and bad. If you something is now working well or if you have ideas for improvements or new game play, please drop us...
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Unexpected error

Sorry for the inconvinence. You have probably encountered a bug 🐜🪲🐛🙈 Please tap the "Email Support" button which will sent an email report to suppo...
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Cannot see nearby Squads and/or Games

The EVOTAG App relies on your phones internet connection and location service. If any of them is not working correctly you may experience strange b...
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Lost access

If you change smartphone or uninstall/reinstall the EVOTAG App you might lose access to your account and your Battle Pass.   Restore access by logg...
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App does not load

In some cases the EVOTAG App may fail to load. To resolve this please ensure you have the latest App version installed and check your internet con...
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Trigger issues

In rare cases we have seen two kinds of issues related to the trigger on the EVOtagger 1. Trigger becomes "squeaky" or hard to press down2. Tagger ...
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Supported phones

We support almost all phones in use today.   Minimum requirements Android 9+ iOS 15+ (iPhone 6S and newer) Your device must have support for Blu...
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Tagger connection issues

Tagger is not showing or will not connect OBS: In 99% of all cases tagger connection issues are related to low battery in the tagger, despite the b...
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