If you experience being tagged through barriers or around corners it is due to bouncing IR light. All light, whether visible or invisible like IR l...
Tags not being registered
If you experience problems with tags not being registered then check out below guide Not in range The EVOtaggers range is about 100 meters in opt...
Fixing location issues
If your phone is not reporting an accurate connection, the EVOTAG App will work properly, e.g. 1. You might not able to see nearby Players, Squads ...
Fix internet connection
The EVOTAG relies on a stable internet connection. An unstable internet connection will result in "lag" like experiences, both for you and the play...
We love feedback 🙏❤️ Both good and bad. If you something is now working well or if you have ideas for improvements or new game play, please drop us...
Sorry for the inconvinence. You have probably encountered a bug 🐜🪲🐛🙈 Please tap the "Email Support" button which will sent an email report to suppo...
Cannot see nearby Squads and/or Games
The EVOTAG App relies on your phones internet connection and location service. If any of them is not working correctly you may experience strange b...
If you change smartphone or uninstall/reinstall the EVOTAG App you might lose access to your account and your Battle Pass. Restore access by logg...
App does not load
In some cases the EVOTAG App may fail to load. To resolve this please ensure you have the latest App version installed and check your internet con...