Account deletion

If you wish to delete your EVOTAG account, you must do the following: 1. Start the EVOTAG app 2. Click on Settings 3. Press "Delete account" After...
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False tags

If you experience being tagged through barriers or around corners it is due to bouncing IR light. All light, whether visible or invisible like IR l...
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Tags not being registered

If you experience problems with tags not being registered then check out below guide   Not in range The EVOtaggers range is about 100 meters in opt...
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Fixing location issues

If your phone is not reporting an accurate connection, the EVOTAG App will work properly, e.g. 1. You might not able to see nearby Players, Squads ...
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Fix internet connection

The EVOTAG relies on a stable internet connection. An unstable internet connection will result in "lag" like experiences, both for you and the play...
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App feedback

We love feedback 🙏❤️ Both good and bad. If you something is now working well or if you have ideas for improvements or new game play, please drop us...
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Unexpected error

Sorry for the inconvinence. You have probably encountered a bug 🐜🪲🐛🙈 Please tap the "Email Support" button which will sent an email report to suppo...
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Cannot see nearby Squads and/or Games

The EVOTAG App relies on your phones internet connection and location service. If any of them is not working correctly you may experience strange b...
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Lost access

If you change smartphone or uninstall/reinstall the EVOTAG App you might lose access to your account and your Battle Pass.   Restore access by logg...
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