The EVOTAG relies on a stable internet connection. An unstable internet connection will result in "lag" like experiences, both for you and the play...

We love feedback 🙏❤️ Both good and bad. If something isn't working well or if you have ideas for improvements or new gameplay, please drop us an em...

Sorry for the inconvenience. You have probably encountered a bug 🐜🪲🐛🙈 Please tap the "Email Support" button, which will send an email report to sup...

The EVOTAG App relies on your phone's internet connection and location service. If either of them is not working correctly, you may experience stra...

If you change smartphone or uninstall/reinstall the EVOTAG App you might lose access to your account and your Battle Pass.   Restore access by logg...

In some cases the EVOTAG App may fail to load. To resolve this please ensure you have the latest App version installed and check your internet con...

In rare cases we have seen two kinds of issues related to the trigger on the EVOtagger 1. Trigger becomes "squeaky" or hard to press down2. Tagger ...

We support almost all phones in use today.   Minimum requirements Android 9+ iOS 15+ (iPhone 6S and newer) Your device must have support for Blu...

The tagger isn't showing up or won't connect NOTE: In 99% of all cases, tagger connection issues are related to a low battery in the tagger, regard...