Support
Need help with EVOTAG? Don't worry! Below you will find a list of most common issues and questions, with solutions and answers.
Hardware
What happens if my EVOTAG tagger is broken and cannot be repaired?
Account
Lost access to Battle Pass
Why is my game limited to a maximum of 4 players, even though I have more taggers?
What happens to my equipment if I cancel my subscription?
How do I set up my account and assign memberships to my EVOtaggers?
App
App not available in App Store / Google Play (see supported phones)
App does not load / Your current App version is not supported
Cannot see nearby Squads and/or Games
Unexpected error (dialog)
In game
False tags, shots going through barriers, etc
Experiencing “lag”, missing feedback on tags, etc (fix internet connection issues)