Support

Need help with EVOTAG? Don't worry! Below you will find a list of most common issues and questions, with solutions and answers.

 

Hardware

Tagger connection issues

Supported phones

Trigger issues 


Account

Lost access to Battle Pass 

 

App 

App not available in App Store / Google Play (see supported phones)

App does not load / Your current App version is not supported

Cannot see nearby Squads and/or Games

Unexpected error (dialog)

App feedback

 

In game

Tags not being registered

False tags, shots going through barriers, etc

Experiencing “lag”, missing feedback on tags, etc (fix internet connection issues)