After your first purchase of subscription, you will receive an account setup link via email.  First, install the EVOTAG app on your phone. Then, c...

If you have an equipment Standard Membership subscription and your tagger has a hardware issue that cannot be fixed, such as a broken trigger, we w...

If you are limited to a maximum of 4 players, it is likely because your Standard Membership has expired or your subscriptions have not been assigne...

When your subscription's auto-renewal is turned off and the current period expires, the functionality of your gear will be limited. When your Stand...

To place an order and pay with an EAN or EHF number, add the desired products to your cart and proceed to checkout. At checkout, you can select pay...

If you wish to delete your EVOTAG account, you must do the following: 1. Start the EVOTAG app 2. Click on Settings 3. Press "Delete account" After...

If you experience being tagged through barriers or around corners, it is due to bouncing IR light. All light, whether visible or invisible like IR ...

If you experience problems with tags not being registered then check out below guide   Not in range The EVOtaggers range is about 100 meters in opt...

If your phone is not reporting an accurate connection, the EVOTAG App will not work properly, e.g. 1. You might not be able to see nearby Players, ...